Colleagues from across MJ Quinn came together for a day of collaboration, learning and inspiration at the Service Delivery Conference 2026, reinforcing a shared commitment to delivering excellence for customers, partners and communities.

Held as one of the organisation’s key annual events, the conference welcomed attendees from Service Delivery, Shared Services, Executive Leadership and Openreach, creating a valuable opportunity for teams from across the business to connect, share experiences and align on future priorities. Throughout the day, delegates took part in a programme of presentations, discussions and interactive sessions focused on performance, innovation and future opportunities across the organisation.

A highlight of the event was an inspiring keynote presentation from record-breaking adaptive adventurer Darren Edwards. Sharing his remarkable personal journey, Darren spoke about resilience, determination and overcoming adversity, delivering a powerful message that resonated with everyone in attendance. His story served as a reminder of the importance of maintaining a positive mindset, embracing challenges and pushing beyond perceived limitations both personally and professionally.

The conference also welcomed representatives from Foothold, one of MJ Quinn’s charity partners. Jonny Rudge joined the event to showcase the valuable services and support available to engineers and those working across the industry. The session highlighted the importance of wellbeing, support networks and ensuring colleagues have access to the help they may need throughout their careers.

Beyond the keynote speakers, the event provided an opportunity to celebrate achievements from across the business and reflect on the successes delivered by teams over the past year. Delegates explored key business priorities, shared best practice and discussed how innovation and collaboration can continue to drive improvements across service delivery.

The conference also demonstrated the strength of MJ Quinn’s culture and commitment to its core values. By bringing together colleagues from different parts of the organisation, the event reinforced the importance of People First, encouraged a focus on Operational Excellence, highlighted the need to ensure Safety Always Matters, and supported the business’s ongoing commitment to Sustaining Our Future.

One of the strongest messages to emerge from the day was the power of teamwork. Collaboration across departments, functions and partner organisations continues to be at the heart of MJ Quinn’s success, enabling the business to deliver outstanding outcomes for customers while creating opportunities for its people to learn, develop and grow.

As the conference concluded, attendees left with fresh perspectives, renewed motivation and a shared understanding of the opportunities ahead. The event provided a platform to strengthen relationships, recognise the individuals and teams driving progress across the business, and reaffirm a collective commitment to delivering exceptional service throughout the year ahead.

The MJ Quinn Service Delivery Conference 2026 was more than just a business event; it was a celebration of people, partnership and purpose. By bringing together colleagues from across the organisation and key industry partners, the conference showcased the passion, expertise and commitment that continue to drive MJ Quinn forward.