Salary- £32,000- £34,000

Hours l Monday- Friday 8am-4.30pm (37.5 hrs)

Departmental Overview 

MJ Quinn is an Integrated Services provider with a rapidly expanding telecoms division. We have achieved this by delivering managed solutions with a strong focus on quality and safety. Our commitment to customer satisfaction has enabled MJ Quinn to grow its workforce to over 1,500 telecoms engineers. 

Primary Objective 

The primary objective of the Heavy Cable Recovery Supervisor is to oversee and manage the designated project from start to finish, ensuring that all documentation, services, and processes align with business requirements. Additionally, this role provides support to the Heavy Cable Recovery (HCR) engineers. 

MJ Quinn is recruiting agency workers in the following areas: 

• Lancashire & Cumbria 
• Manchester 
• Merseyside & Cheshire
• The Marches 
• Mid & North Wales 
• South Wales 

Key Responsibilities 

The key responsibilities of this role include, but are not limited to, the following tasks: 

• Attend meetings with internal and external stakeholders. 
• Work closely with the Project Manager to ensure delivery and compliance across all aspects of the contract. 
• Assist with recovering cables from the underground duct network, cutting, identifying, documenting, and disposing of them at approved sites. 
• Provide updates and communicate effectively with the back-office team. 
• Raise and follow up on non-conformance reports, ensuring that any identified actions are pursued and resolved. 
• Conduct site inspections at the start and end of each day. 
• Manage multiple sub-contracting and direct labour (DL) site crews carrying out HCR on underground telecommunications networks. 
• Accurately report HCR progress to the Senior Operations Manager and the customer. 

Relationships 

To be effective in this role, the Supervisor must: 

• Maintain and build strong working relationships with internal and external stakeholders, including colleagues, customers, suppliers, and senior management teams. 
• Work efficiently and effectively as part of a team. 
• Communicate clearly and professionally with all departments. 
• Collaborate with the team to deliver projects on time and to a high standard. 
• Promote a positive and professional image of the department by adhering to company policies, procedures, and standards. 
• Prioritise tasks, perform well under pressure, meet deadlines, and manage business expectations. 

Person Specification 

To succeed in this role, the Supervisor must: 

• Hold, or be willing to train for, Openreach SA002, K010, and MT003 accreditations. 
• Hold, or be willing to train for, NRSWA S1, S2, S3, S4, S6, and S7 accreditations. 
• Have knowledge of cable identification. 
• Have experience working in underground telecommunications networks. 
• Be available for night shifts (this is an essential requirement). 
• Be willing to travel to various job locations within the working area. 
• Be prepared to work away from home if required for operational needs. 
• Be comfortable working outdoors in all weather conditions. 
• Be capable of working underground and in confined spaces within the underground network. 
• Be able to work on roadsides, highways, and public footpaths. 
• Be adaptable and flexible in their approach to work. 
• Hold a full UK driving licence for a minimum of 12 months. 
• Be highly motivated with strong attention to detail. 
• Work independently using their own initiative. 
• Possess excellent customer service skills. 
• Be computer literate with the ability to operate a handheld device and use Outlook. 
• Be flexible regarding working hours. 
• Be prepared to work weekends if required (normally Saturdays). 
• Be customer-focused, polite, and well-presented. 
• Have a clean Basic DBS check (formerly CRB check). 
• Hold a full UK driving licence with no more than six points, held for a minimum of 12 months. 

Training 

Full training will be provided at MJ Quinn’s state-of-the-art Training Academy. Our lead Openreach Assessors in Liverpool will train you, allowing you to gain full accreditation to begin working on the Openreach network for a national contract. Training will last between 2-3 weeks, depending on individual progress. 

MJ Quinn will supply full Openreach training, a van, tooling, kit, PPE, and all necessary equipment. 

Diversity Statement

MJ Quinn’s are committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex or sexual orientation.

We welcome applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.