DEPARTMENT OVERVIEW

The People and Culture Department at MJ Quinn provides strategic advice, guidance, and direction on all aspects of people management, supporting over 800 employees across multiple UK locations. The department delivers administrative support, ensures compliance with employment legislation, and drives the development and implementation of HR policies and practices to enable business growth and operational excellence.

JOB OBJECTIVE

To provide an effective and efficient HR advisory service, delivering legally compliant guidance to managers, senior leaders, and employees across the business. The HR Advisor will support employee relations, policy application, and the embedding of company values, contributing to a positive working culture.

KEY RESPONSIBILITIES

• Promote a positive and professional image of the department by adhering to company policies, procedures, and standards
• Raise and follow up on non-conformance reports, ensuring actions are identified, pursued, and resolved
• Work collaboratively as part of a wider team to develop working practices and procedures
• Work safely and responsibly within MJ Quinn’s values and operational policies to avoid harm to yourself, colleagues, and the community
• Provide advice, support, and administration across the full range of HR activities
• Offer guidance to managers on staff issues and employee relations
• Recommend improvements to systems and procedures to enhance HR efficiency
• Oversee and assist with adverse actions, grievances, disciplinary hearings, redundancy consultations, and other employee matters
• Assist with pay and benefits reviews and implementation
• Conduct maternity and paternity administration
• Manage personal, sensitive, and confidential information professionally
• Handle administration processes and ensure associated payroll tasks are completed to strict deadlines
• Ensure all procedures and paperwork comply with business processes
• Support managers and employees in accurately interpreting policies and procedures
• Manage leavers and exit processes, including conducting exit interviews
• Provide administrative support such as preparing correspondence, forms, reports, and maintaining electronic and hard-copy filing
• Ensure timely responses to HR calls and monitor the HR inbox through to conclusion

PERSON SPECIFICATION

Experience & Skills

• Previous experience in a HR generalist capacity, including coaching senior leaders
• Strong background managing a demanding HR caseload
• Extensive experience handling complex employee relations issues
• Up-to-date knowledge of UK employment law and HR best practice
• Excellent communication, interpersonal, and influencing skills
• Strong teamworking ethos
• Ability to work effectively in a fast-paced environment
• Strong problem-solving and decision-making capabilities
• Meticulous attention to detail
• CIPD Level 5 qualified (or equivalent experience – essential)
• Excellent IT skills including Microsoft Office, Teams, and HRMIS experience

TERMS AND CONDITIONS

Department: People Team

Reports to: HR Manager

Hours of Work: Monday–Friday, 35 hours between 9am–5pm

Rate of Pay: £34,000 – £38,000 per annum

Work Location: Head Office, Knowsley, Liverpool

Travel Requirements: As required for business needs

Holiday Entitlements: 33 days including Bank Holidays

Benefits: Standard Benefits Package

HEALTH AND SAFETY RESPONSIBILITIES

You are expected to work safely and responsibly within MJ Quinn’s values, operational policies, procedures, and accepted behaviours, ensuring that you avoid harm to yourself, colleagues, and the communities in which we operate. Safety Always Matters is a core value, and you play an important role in upholding this commitment.

Office-Based Staff Responsibilities

• Follow MJQ H&S Policies
• Do not use or repair equipment without training
• Keep office areas clear and know emergency procedures
• Avoid unsafe lifting or reaching
• Suggest improvements and attend H&S training

DIVERSITY STATEMENT

MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that employees, customers, suppliers, and visitors are treated equally and fairly, without discrimination on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation.

MJ Quinn welcomes applications from a diverse range of candidates and is committed to creating a workforce as diverse as the communities we serve.

SUSTAINABILITY

MJ Quinn is committed to investing in a sustainable future for the planet, our communities, customers, and business. Our sustainability goals align with wider business objectives and the foundations of sustainable development. We encourage proactive participation, learning opportunities, and employee engagement in shaping our sustainability aspirations.

ABOUT MJ QUINN

MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across telecommunications, utilities, and mechanical and electrical engineering. We deliver tailored services including design, installation, maintenance, and project management.

Partnering with leading organisations, we execute complex projects using advanced technology and a skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while supporting long-term, sustainable solutions.

Our Core Values

• People-Focused: Prioritising the well-being, growth, and success of our team and partners
• Safety Always Matters: Ensuring a safe environment for all
• Operational Excellence: Striving for quality, efficiency, and continuous improvement
• Sustaining Our Future: Delivering sustainable solutions that positively impact society and the environment

Join MJ Quinn, where innovation, expertise, and a values-driven culture come together to deliver excellence.

This job description is not exhaustive. Additional reasonable tasks may be required in line with business objectives. The description will be reviewed and updated as the role evolves, following consultation and in compliance with employment law and equality legislation.

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